What people ask about email evidence.
Can an email serve as evidence in court?
Yes. Under French law, an email produced to prove a fact is admissible and the court weighs it freely (Cass. soc., 25 September 2013, no. 11-25.884). To prove a legal act, electronic writing carries the same weight as paper if its author can be identified and its integrity guaranteed (Code civil, art. 1366). Other jurisdictions have their own rules, but most admit emails and weigh them. What counts is what makes it possible to establish the content, date and transmission of the message.
How do I prove that an email was sent?
By having a copy of the message received, as it is sent, by a third party that dates it: that is what Sealway does in BCC. The evidence establishes that this message, with these attachments and these recipients shown, was transmitted to Sealway no later than the time of the qualified timestamp. A screenshot or an export from the mail client does not show that.
Does Sealway prove that the recipient received or read my email?
No. Sealway receives its own copy and sees neither the delivery of the message to the other recipients’ servers, nor its arrival in an inbox, nor its opening or reading; no read receipt is requested or kept. The evidence establishes the transmission to Sealway and the content.
Why add Sealway in BCC rather than in Cc?
In BCC, the Sealway address stays invisible to the other recipients and the exchange is unchanged: your correspondents see nothing, do not reply to Sealway and have nothing to understand. The content and attachments received are the same; in plain Cc, the Sealway address would simply appear in the message’s Cc field and on the certificate.
Can I import a .eml file to prove a sending?
No: the web app refuses .eml and .msg files. Timestamped as a plain document, a .eml would only prove its existence on the date of the import; the sending, the transmission and the recipients would remain statements contained in the file, which the timestamp does not verify.
Are attachments included in the evidence?
Yes: each attachment is kept with its own SHA-512 fingerprint, listed on the certificate with its name.
How much does email evidence cost?
One credit (€1.99) per batch of 10 items, the message itself counting as one item: up to 9 attachments, one credit; 10 to 19 attachments, two credits; and so on, up to 49 attachments per email. Beyond 49 attachments, the message is not processed and the sender is notified.
Where do I find my Sealway address, and a collection’s?
The account address is in its settings, under “Incoming email address”; each collection shows its own on its page. Copy them from the app (they contain an identifier) and save them as contacts in your mail client, one per project or per client.
What if I get the recipient’s address wrong?
Sealway receives and keeps the message as you sent it, with the wrong address in the To field. The evidence documents what you actually sent; it does not turn an incorrect address into a correct delivery and in no case proves that the intended recipient received anything.
What if my account has run out of credits?
The message is kept for 7 days awaiting credits. If credits are added within that time, the proof is finalised and the qualified timestamp bears the date of that finalisation, not of the receipt; after that time without credits, the message is deleted and no proof is created. To keep the timestamp close to the moment of sending, keep credits available.
Does Sealway replace registered mail, paper or electronic?
No. A qualified electronic registered delivery service is a distinct trust service (eIDAS Regulation, art. 43 and 44), which identifies the sender and the addressee and presumes sending and receipt; Sealway uses the qualified electronic timestamp, which presumes date and integrity, not receipt. When a rule, a contract or the stakes require registered mail, an email with Sealway in BCC accompanies it; it is no substitute.